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STORE POLICY

CUSTOMER CARE

Customer Care

We’re here to help.

At Joohee LABEL, we’re committed to providing a smooth and enjoyable shopping experience. If you have any questions, concerns, or need assistance, please don’t hesitate to reach out.


Contact Us

Email: hello@jooheelabel.com
We aim to respond within 24–48 hours.


Order Support

Need help with your order? Please include your order number in your message so we can assist you as quickly as possible.


Shipping

  • Orders are processed within 1–3 business days

  • Standard shipping: 3–5 business days (U.S.)

  • Tracking is provided for all orders


Returns

  • Please see our return policy page for detailed information

  • Contact us to initiate a return
     

Frequently Asked Questions

Do you offer free shipping?
Yes — we offer free shipping on orders over $75.

Can I change or cancel my order?
Orders are processed quickly, but contact us as soon as possible and we’ll do our best to help.

Do you offer exchanges?
We currently handle exchanges as returns + new orders for faster processing.

Please see more at out FAQ page


Our Commitment

We believe in keeping things simple, intentional, and customer-focused.

Thank you for supporting Joohee LABEL.

PRIVACY & SAFETY

Privacy Policy


Privacy Policy for Joohee LABEL

Last Updated: 6/22/2026

1. Introduction
Welcome to Joohee LABEL ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.jooheelabel.com/. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, and contact details when you fill out a form, subscribe to a newsletter, or otherwise contact us. We may also automatically collect certain information when you visit, use, or navigate the website, such as your IP address, browser type, operating system, and access times.

3. Use of Your Information
We may use the information we collect from you to:
- Provide, operate, and maintain our website.
- Improve, personalize, and expand our website.
- Understand and analyze how you use our website.
- Respond to your inquiries and provide customer support.
- Send you periodic emails, such as newsletters, promotional materials, and other information that may be of interest to you, if you have opted-in.
- Find and prevent fraud.

4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

6. Cookies and Web Beacons
We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@jooheelabel.com

Joohee LABEL
 

Email Marketing

If you opt in to receive emails, we may send you updates, promotions, and new product announcements. You can unsubscribe at any time using the link in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Payment Methods
  • Instagram
  • Facebook
  • TikTok

JOIN US!

By entering your email address, you agree to our Privacy Policy and will receive Joohee Label offers, promotions and other commercial messages. You may unsubscribe at any time.

©2026 by Joohee Label. 

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